Student Recruitment and Admissions Officer

Duration: 2022-11-08 - 2022-11-30
Job position: Student Recruitment and Admissions Officer

J&T Associates Pvt Ltd

Parbati Margh Thapathali Kathmandu Nepal
main-logo.jpg
Go Back

Job description

About Us

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting, and BPO company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions.

J&T has partnered with an Australian Outsourcing company to provide a Student Recruitment and Admissions Officer for an Australian-based training institute, working from our Kathmandu office as an outsourced staff.

The Role

You will be accountable for the management of simple and complex or technical enquiries, and enrolments.

The incumbent is a key and active participant of the Student Enquiry and Enrolment Services team to ensure a positive outcome for applicants, students and the Institute.

Your key accountabilities will be to:

  • - You will be the main contact for the training institute, guiding them through their initial program screening, course application and enrolment process.
  • Respond to simple and complex course inquiries from lead through to enrolment
  • Provide accurate program/course advice to prospective students in line with their career goals to ensure student satisfaction
  • Confidently handle future student queries via telephone, email, webchat, face-to-face and social media to optimise enrolments
  • Provide information and support to facilitate improved enrolment conversion, particularly within digital channels
  • Enter and maintain accurate data into the client relationship management and student management systems
  • Inbound and Outbound sales calls

What we offer

  • Work just 5 days per week, Monday to Friday
  • Working Hours 
  • Based on experience, above the national salary range of Nepal
  • A supportive team that encourages growth and success
  • Complete Job Readiness Assessment tool 

 Desirable skills and qualifications for this role:

  • Excellent spoken English
  • Experience in customer service
  • Experience working to and achieving KPI’s and milestones
  • Ability to motivate and encourage job seekers 
  • Advanced skills in Microsft Office Package
  • Ability to start early in the morning 5 am Nepal Time

 

Skill Required

Related Jobs

Admin Executive

J&T Associates Pvt Ltd
Full time -
Virtual Assistant

The ideal candidate will be responsible for all operational and financial aspects of properties including budget control and maintenance requests. You will act as the senior manager and supervise all relevant personnel.

Responsibilities

  • Coordinate with internal teams 
  • General admin duties to assist the team
  • Primary day-to-day administrative tasks as assigned by the client 
  • Liese with external customers and clients as needed
  • Data Entry, documents update, etc 
  • Digital document management
  • Manage client correspondence and calls providing updates 
  • Update company systems with job notes and correspondence
  • Comply with Office Rules and regulations
  • Perform any ad-hoc jobs.

Qualifications

  • 1 - 3 years of property experience or admin 
  • Detail-oriented and strong communication skills

Requirements

  • Monday to Friday
  • Must be able to start early 7 am  Nepal Time 
  • Must have excellent spoken and written English
  • Practice "can-do" attitude 
  • Experience in using Microsoft Office, Word and willing to learn other software

...

Sales Manager

J&T Associates Pvt Ltd
Full time -
Sales Manager

Who we are?

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting and Representation Company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions, Direct Marketing of products and services as well as Representing and supporting an international organization that seek business interests in Nepal.

About the Role:

We currently have an exciting opportunity for a Sales Manager for an Australian client working as an Outsourced staff from our Nepal office. We are looking for an experienced sales manager with a minimum of 5 yrs' of experience in sales or business development roles preferably with an international company. 

You will have,

  • Several years of experience in a sales or business development role, preferably with an international company.
  • Ability to take ownership of the sales and marketing department.
  • Proven sales experience and ability to exceed KPI’s.
  • Proven experience in supervisory roles and team-leading roles.
  • Experience in developing and implementing effective marketing activities and plans.
  • Ability to design, implement and autonomously manage successfully. marketing campaigns and promotions using a wide range of traditional and digital platforms.
  • Experience in using CRM systems and databases.
  • Competent Microsoft Office Suite skills including Word, Publisher, Excel and PowerPoint (Adobe Suite experience also valued).
  • Highly organized and self-managed.
  • Great attention to detail.
  • Excellent interpersonal skills.

Key responsibilities will include but are not limited to

  • Taking inbound sales calls and converting them.
  • Calling prospects who had previously enquired. 
  • Coordinate the team to grow the business by achieving sales targets. 
  • Planning & driving marketing campaigns following broader events and business plans.
  • Building relationships with clients, alliance partners, and other stakeholders.

What we offer

  • Work just 5 days per week, Monday to Friday
  • Working Hours 5 am to 1 pm
  • Excellent Salary, based on experience and open for negotiation for the right candidate
  • A supportive team that encourages growth and success
  • Hybrid work office 
...

Guest Service - Hotel Reception & Reservation

J&T Associates Pvt Ltd
Full time -
Guest Service - Hotel Reception & Reservation

About Us

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting, and BPO company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions.

J&T has partnered with an Australian Outsourcing company to provide various Hospitality jobs for Australian clients, working from our Kathmandu office as an outsourced staff.

What we offer

  • Work just 5 days per week, Monday to Friday
  • Working Hours 
  • Base Salary of Rs.40,000 plus per month (based on experience) 
  • A supportive team that encourages growth and success
  • Option to work from home

 

Your responsibilities will include but not be limited to:

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Providing accurate information to customers regarding hotel rates and services
  • Be knowledgeable and understand current room rates, promotions & product definitions
  • Oversee the accuracy of room blocks, reservations, and group market codes.
  • Identify guest reservation needs and determine appropriate room type, verify availability of room type and rate.
  • Answer questions about property facilities/services and room accommodations.
  • Respond to all guests' calls and emails in a timely manner

 

 

Desirable skills and qualifications for this role:

 

  • 4- or 5-star hotel or travel agency experience preferred in Reception or Reservations 
  • Knowledge of the Opera PMS system
  • Previous Industry experience
  • Previous knowledge and experience using Opera
  • Ability to process reservations
  • Understanding reservation policies, cancellations, and other policies.
  • Great upselling skills
  • A previous track record in admin, customer service or call center roles
  • Intrinsically self-motivated and advanced self-management skills
  • Excellent communication and rapport-building skills
  • Dedication, self-motivation, tenacity, and awareness
  • An ability to work autonomously and as part of an established team
  • The ability to use a CRM, MS Word, Excel, and Outlook and communicate effectively via emails
  • Exceptional phone manner, time management & organizational skills
  • Outstanding spoken and written English
  • At least a bachelor’s degree in any discipline
  • Must be able to start at 4 am in the morning 

 

 

...

Virtual Assistant

J&T Associates Pvt Ltd
Full time -
Virtual Assistant

About Us

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting, and BPO company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions.

J&T has partnered with an Australian Outsourcing company to provide various Virtual Admin staff for Australian clients, working from our Kathmandu office as an outsourced staff.

What we offer

  • Work just 5 days per week, Monday to Friday
  • Working Hours 
  • Base Salary of Rs.35,000 - 40,000 per month (based on experience) 
  • A supportive team that encourages growth and success
  • Option to work from home

 

Your responsibilities will include but not limited to:

  • Liaising with Clients, suppliers and other members of staff
  • Managing admin projects and keeping management sheets up to date
  • Devising and maintaining offices systems
  • Calendar management
  • Dealing with incoming emails and corresponding and answering on behalf of the team where necessary
  • Carrying out specific projects and research
  • Invoicing and Expenses
  • Scheduling and managing client appointments 
  • Responding to phone and email enquiries
  • Diary management
  • Drafting letters and emails
  • Payments, invoicing, and account reconciliation
  • Managing clinical suite bookings, travel, and accommodation
  • Scheduling appointments on Zoom and Microsoft Teams
  • Assistance with personal tasks, e.g. ordering gifts, dinner reservations
  • Other duties as specified and mutually agreed upon which may include (depending on skill set) assisting with website and social media platform updates and posts. 

Desirable skills and qualifications for this role:

  • A previous track record in admin, customer service or call centre roles
  • Intrinsically self-motivated and advanced self-management skills
  • Excellent communication and rapport building skills
  • Dedication, self-motivation, tenacity and awareness
  • An ability to work autonomously and as part of an established team
  • The ability to use a CRM, MS Word, Excel, and Outlook and communicate effectively via emails
  • Exceptional phone manner, time management & organizational skills
  • Outstanding spoken and written English
  • At least a bachelor’s degree in any discipline
  • Must be able to start at 4 am in the morning 

 

...

Business Development Executive - BPO

J&T Associates Pvt Ltd
Full time -
Business Development Executive - BPO

What we offer

  • Work just 5 days per week, Monday to Friday
  • Base Salary of Rs.35,000 - 40,000 per month (based on experience)
  • Commission & Bonuses based on your job performance
  • Option to work from home

Key responsibilities of this role are:

  • Identifying opportunities in target markets to promote our service 
  • Contact various SME businesses in Australia to offer our services
  • Generating leads through cold calling prospective clients and networking
  • Using customer relationship management (CRM) software to manage all interactions
  • Providing Management with Market feedback
  • Investigating and resolving queries and issues raised by customers

Desirable skills and qualifications for this role:

  • A previous track record is outbound sales, customer service
  • Intrinsically self-motivated and advanced self-management skills
  • Excellent communication and rapport-building skills, and an ability to effectively establish and maintain strong stakeholder relationships
  • Dedication, self-motivation, tenacity and awareness
  • An ability to work autonomously and as part of an established team
  • Previous experience in telemarketing or call center is preferred
  • Proven track record in meeting sales targets with a desire to succeed
  • The ability to use a CRM, MS Word, Excel, and Outlook and communicate effectively via emails
  • Exceptional phone manner, time management & organizational skills
  • Outstanding spoken and written English
  • At least a bachelor’s degree in any discipline
  • Must be able to start at 6 am in the morning

 

...

CRM / Project Coordinator

J&T Associates Pvt Ltd
Full time -
CRM/Project Coordinator

About Us

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting, and BPO company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions.

J&T has partnered with an Australian Outsourcing company to provide a CRM - Project Management Coordinator for an Australian-based construction company, working from our Kathmandu office as an outsourced staff.

The Role

You will be accountable for the management of their CRM system 

Your key accountabilities will be to:

  • Build and implement Out-of-the-box CRM system that helps the business and its stakeholders improve customer management 
  •  Develop project schedules and provide regular updates to business on delivery
  • Ensure the CRM platform is updated with accurate data  
  • Develop and deliver training programs to all stakeholders
  • Monitoring, reviewing, and adjusting programs to ensure project timelines are met
  • Follow business processes, and support continuous improvement of both system and process
  • Providing regular progress reports and updates to the Project Manager
  • Responding to internal and external project-related inquiries

 Desirable skills and qualifications for this role:

  • Experience in a similar role working extensively with CRM applications
  • Demonstrated experience in developing and implementing CRM solutions
  • Microsoft Project, Microsoft Dynamics, HubSpot, Salesforce or any other CRM experience (please mention CRM software that you have worked in, in your cover letter)
  • Experienced in Project Management
  • High level of competence with MS Office packages (especially Excel)
  • The ability to communicate with all walks of life and general excellent communication skills; both verbal and written English
  • A can-do attitude and interest in problem-solving
  • Ability to start early in the morning 5 am Nepal Time

What we offer

  • Work just 5 days per week, Monday to Friday
  • Working Hours 
  • Salary open for negotiation based on experience
  • A supportive team that encourages growth and success
    ...

    CodeIgniter - Developer

    J&T Associates Pvt Ltd
    Part-time -
    CodeIgniter - Developer

    J&T Associates Pvt Ltd, is an Outsourcing company established in 2003 and employs more than 400 people in Nepal. J&T also runs a BPO and Outsourcing office for an Australian Outsourcing company as a part of its services. 

    We are looking to keep in our pool, various staff for ongoing projects. 

    We are looking for experienced CodeIgniter developers to work from home. 

    Part Time 

    Working Days - Remote - task based 

    Working time - Remote - task based 

    Salary - Based on experience

    Key responsibilities/skills

    • Experienced in CodeIgniter framework
    • Competent in website maintenance, back up & hosting
    • Write efficient, clean, low-maintenance PHP code and functions
    • Setup/manage sites on cPanel hosting
    • Add functionality to existing CodeIgniter scripts 
    • Troubleshoot website issues
    • Communicate with non-technical designers, team members, clients, and other stakeholders

    Nice to have

    • Interact/integrate with APIs to develop custom solutions with WordPress
    • Experience configuring and managing DNS
    • Experience with UI/UX and website design
    ...

    HR - Coach

    J&T Associates Pvt Ltd
    Full time -
    HR Executive

    About Us

    J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting, and BPO company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions.

    J&T has partnered with an Australian Outsourcing company to provide an HR executive for an Australian-based training institute, working from our Kathmandu office as an outsourced staff.

    The Role

    The HR executive will be responsible to assist the company's students to make them job-ready and assist them with resume writing, interview coaching, and providing guidance for a job application and interview. 

    Job Description:

    What we offer

    • Work just 5 days per week, Monday to Friday
    • Working Hours 
    • Based on experience, above the national salary range of Nepal
    • A supportive team that encourages growth and success
    • Complete Job Readiness Assessment tool 

    Key responsibilities of this role are:

    • Helping the company with various HR functions
    • Coach job seekers with resume writing and job interviews
    • Ability to mentor and guide job seekers
    • Support job seekers to develop the confidence 

     Desirable skills and qualifications for this role:

    • Excellent spoken English
    • Experience in customer service
    • Experience working to and achieving KPI’s and milestones
    • Ability to motivate and encourage job seekers 
    • Ability to make CV 
    • Advanced skills in Microsft Office Package
    • Ability to start early in the morning 5 am Nepal Time
    ...

    Contact Centre Operators

    J&T Associates Pvt Ltd
    Full time -
    Call Centre Operator

    J&T Associates Pvt Ltd, is an Outsourcing company established in 2003 and employs more than 400 people in Nepal. J&T also runs a BPO and Outsourcing office for an Australian Outsourcing company as a part of its services. 

    We are looking to keep in our pool, various staff for ongoing projects. 

    We are looking for experienced Call Centre Operators to work from our Kathmandu office. 

    Freshers with good spoken English are welcome to apply. 

    Full Time, Part Time or project basis

    Working Days - Monday to Friday 

    Working time - 6 am to 2 pm (or as required by the client)

    Salary - Based on experience - Minimum Rs. 35,000/month

    About you:

    Ideally, you will have 2-3 years of experience in     customer service in a phone-based environment preferred but not necessary.

    • Customer service and or/call center experience essential, confident to manage a high volume of in-bound/out-bound calls
    • Excellent communication skills - verbal and written, that allow you to listen to customers and display patience and empathy
    • Intermediate to advanced computer skills, confidently proficient in Microsoft Word and Excel
    • Not shy to pick up the phone and cold call 
    • Able to commit to a 7-day roster between the hours of 4 am- 4 pm as needed
    • Reliable and punctual 
    • Working within the KPI requirements 
    ...

    WordPress Developer

    J&T Associates Pvt Ltd
    Full time -
    WordPress Developer

    J&T Associates Pvt Ltd, is an Outsourcing company established in 2003 and employs more than 400 people in Nepal. J&T also runs a BPO and Outsourcing office for an Australian Outsourcing company as a part of its services. 

    We are looking to keep in our pool, various staff for ongoing projects. 

    We are looking for experienced Fullstack WordPress developers to work from our Kathmandu office. 

    Full Time, Part Time or project basis

    Working Days - Monday to Friday 

    Working time - 6 am to 2 pm (or as required by the client)

    Salary - Based on experience

    Key responsibilities/skills

    • Experienced in Website Builds using WordPress
    • Competent in WordPress plugins
    • Competent in website maintenance, back up & hosting
    • Develop WordPress child themes based on supplied website design
    • Write efficient, clean, low-maintenance PHP code and functions
    • Setup/manage WordPress sites on cPanel hosting
    • Configure user-friendly WordPress backend
    • Add functionality to existing WordPress sites
    • Troubleshoot website issues
    • Experience with Adobe Creative Cloud applications to export assets for website development
    • Communicate with non-technical designers, team members, clients and other stakeholders

    Nice to have

    • Interact/integrate with APIs to develop custom solutions with WordPress
    • Experience configuring and managing DNS
    • Experience with UI/UX and website design

    ...

    Job Detail

    Location
    ...
    Company
    J&T Associates Pvt Ltd
    Type
    Full time
    Positions
    10
    Quantity to be recruited
    1
    Seniority
    ...
    Degree
    ...
    Apply Before
    30/11/2022